Shipping and Deliveries
Buy 2 Cases, Get 2 Free - Just Add to Cart!
Free Worldwide Shipping For Orders $50+
Proudly Made in the USA!
Shipping and Deliveries
We ran them over with a truck, at least we couldn't break em!
All KULT cases are made with an impact-resistant polycarbonate outer shell and feature an inner thermoplastic polyurethane (TPU) liner for extra protection against accidental drops. Designs are printed using the newest Ultraviolet technology which guarantees high-quality never-fading print.
You can customize any of our pre-made designs, or upload your own!
We strongly recommend taking off your phone case once in a while (at least one time per month) to clean both the phone and case. We recommend having both the phone case and mobile device to be completely dry when in use.
Yes, of course!
We accept PayPal, Stripe, all major debit and credit cards. Keep in mind that your transaction and payment information is handled with secure encryption and under strict banking standards.
If you have any difficulties regards your payment – please send us an email to email@example.com and we will solve it ASAP!
Simply email us at firstname.lastname@example.org. Be sure to include your order number! If you want to change your design, please also include the URL or name of the new design. Otherwise, if it is case model that you would like to adjust, please also let us know the details in email.
If you have received an order confirmation email from us, your order was placed successfully!
Only one promo code can be applied per order.
Yes, we ship worldwide!
Yes. Any order amount $50 or above automatically qualifies for free shipping!
We ship directly from our state of the art printing facility in New York City, 24-48 hours after each order is received. Within continental United States (3-5 business days) International Outside U.S. (7-14 business days)
If your order is stuck somewhere and you think you are already waiting too long - Please send us an email to email@example.com and we will do our best to offer you the most convenient solution.
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. If you need any additional information regarding this, please contact firstname.lastname@example.org and support team will do best to answer all your questions!
· If you're not happy for any reason, you may request a return any of your purchased items within 30 days of your order delivery date.
· Furthermore, we’re more than happy to exchange it for a different case which is more to your liking. Simply email us to arrange an exchange via email@example.com
· Refunds for returned items will be issued to the original payment method you used when placing your order once the item is received, or we are provided tracking information for the return shipment.
· If there is an issue with your item and you have discovered we are at fault, pleasetake picturesof the defected or wrong case sent to you and attach them to the order email with an explanation.
· Kustom Cases are one of a kind and are specifically manufacturedfor you; therefore, we cannot exchange or refund any customized products under any circumstances unless the product has a manufacturer's defect.
· All shipping expenses for returning the item remain the responsibility of the customer. A pre-paid return label may be provided to you upon request with a $4.95 fee which will be deducted from the refund amount to your original payment method.
· Original shipping charges are non-refundable.
· Returns and Exchanges may be sent back to our facility located:
420 East German Street, 3rd Floor, Industrial Wing
Herkimer, NY, 13350, United States
KULT phone cases do not break. Prints of KULT phone cases do not fade or peel off. We’re 100% comfortable that your phone case will serve its duty, that’s why every purchase you make is protected by a 12 month international warranty.
We are honored! Please write an email to firstname.lastname@example.org and we will discuss the details!